Shipping Policy
At Sweet & Sassy Children's Boutique, we are committed to delivering your orders quickly, safely, and with the utmost care. We understand how important it is for your little ones' items to arrive on time, and our shipping process is designed to be as reliable and hassle-free as possible.
Order Processing Time
All orders are processed within 0 to 2 business days (Monday to Friday).
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Cut-off Time: Orders placed after 5:00 PM (EST) will be processed on the next business day.
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Note: We do not process or ship orders on weekends or public holidays.
Shipping Time & Delivery Estimates
Once your order has been processed, it will be shipped via our Free Standard Shipping method.
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Transit Time: 3 to 5 business days.
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Total Delivery Time: 3 to 7 business days (inclusive of processing and transit).
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Please note: Delivery times may occasionally vary due to carrier delays beyond our control, such as severe weather conditions or high shipping volumes.
Shipping Region
We currently offer shipping exclusively within the United States. At this time, we do not support international shipping.
Shipping Charges
We are pleased to offer Free Shipping on all orders. You will not encounter any additional shipping fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to monitor your package's journey in real-time. If you do not receive a tracking email within 2 business days of placing your order, please reach out to our support team.
Delivery Issues
If your package is significantly delayed or marked as "Delivered" but has not reached you, please contact us immediately so we can investigate and assist you in locating your shipment.
Damaged Packages
If your package arrives in a damaged condition, we are here to assist you:
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Take clear photographs of both the damaged item and the shipping packaging.
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Contact our customer service team within 7 days of the delivery date.
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Send the photos and your order number to support@sweetsassychildrensboutique.com.
Please note: Without visual proof of damage, we may be unable to process a refund, replacement, or store credit.
Shipping Address Accuracy
To ensure a successful delivery, please verify that your shipping address is correct before finalizing your order. We are not responsible for shipments sent to incorrectly provided addresses. If you notice an error and your order has not yet shipped, please contact us immediately to request a correction.
Contact Information
If you have any questions or concerns regarding your shipment, our team is always here to help:
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Business Name: Sweet & Sassy Children's Boutique
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Website: sweetsassychildrensboutique.com
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Phone: +1 (706) 952-1333
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Email: support@sweetsassychildrensboutique.com
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Address: 7579 Nashville St, Ringgold, GA 30736, USA